Webinar: Introduction to Working with Families for Paediatric Case Management, Level 1

The third Introduction to Paediatric Case Management Study Day focuses on working with families, exploring the current theories and frameworks of best practice and maintaining boundaries.

The presenters will introduce and review some of the fundamental theories and challenges of working with children and their families for Paediatric Case Managers.  Aimed at individuals new to case management of children or experienced case managers moving into the field of paediatrics.

There will be a dedicated Question and Answer session.  Attendees can also submit questions ahead of the webinar as well as during.

This is an opportunity to learn from two leading professionals working with children, to enhance your work as a Paediatric Case Manager.

Learning aims:

  • To gain an understanding of the current theory and best practice for paediatric case managers working with children and their families.
  • To understand the impact of the professional and clinical information and guidance on family dynamics
  • To understand Paediatric Case Management role supporting children and families access professional support meets the child’s needs. Through case studies and examples.
  • Applying the Standards of Practice and Code of Ethics to Case Management Practice.

Aligning with Professional codes of Practice, CMSUK & BABICM framework

Standards of practice.


Registrants must continue to meet the standards of proficiency that apply to their scope of practice

  • You must keep within your scope of practice by only practising in the areas you have appropriate knowledge, skills and experience for
  • You must refer a service user to another practitioner if the care, treatment or other services they need are beyond your scope of practice
  • You must be able to practise safely and effectively within their scope of practice

Standards of Proficiency


  • Practice effectively.
  • Always practice inline with the best available evidence


  • You are qualified by, education, training and/or experience to practice capably and safely in your chosen role.


  • Quality Assurance Standards
  • Learning and development
  • Actively engage with and reflect on the CPD process to maintain, develop their competence to practice


  • KNOWLEDGE – Develop and apply relevant knowledge from social work practice and research, social sciences, law, other professional and relevant fields, and from the experience of people who use services

Presenters: Karen Burgin, Chairperson, CMSUK and Helen Ovans, Director, CMSUK

Speaker one: Dr Katie Byard, Consultant Clinical Psychologist / Paediatric Neuropsychologist, Recolo

Presentation title: Working with families, with the child as your client

Katie is a Consultant Clinical Psychologist who works in private practice. She has highly specialised experience delivering neuropsychological rehabilitation following childhood brain injury. She also has considerable experience of the NHS, previously delivering clinical input into paediatric psychology and child neuropsychology services at Guy’s & St Thomas’ NHS Trust. She has also held positions in child mental health services and adult neuropsychological rehabilitation in-patient services. Prior to clinical training, Katie was a Research Psychologist at Imperial College, London investigating the neuronal correlates of learning in Parkinson’s Disease, and her interest in this area continued into her clinical doctoral research.

Katie is part of the Research Group within Recolo, co-leading research focusing on the measurement of outcome in child neuropsychological rehabilitation. She is co-editor of the text book Neuropsychological Rehabilitation of Childhood Brain Injury: A practical guide. She provides supervision and enjoys teaching at various CPD national and international conferences and workshops on neuropsychology and child rehabilitation.

Katie’s vision is for child neuropsychological rehabilitation to be evidence-based, measurable, relevant to the child and their family, and accessible. She is also very interested in the development of systemic thinking and practice in rehabilitation acknowledging the integral role of families in a child’s recovery and development. Katie is proud to be a Trustee of the Child Brain Injury Trust.

  • Registered Psychologist with the Health Care Professions Council

  • Associate Fellow, British Psychological Society, BPS

  • BPS Division of Clinical Neuropsychology

  • BPS Division of Clinical Psychology

  • On BPS Register of Applied Psychology Practice Supervisors

  • British Association for Behavioural and Cognitive Psychotherapies

Presenter: Bev Palmer, Behavioural Specialist, Bush & Co

Presentation title: Holding sustainable boundaries and the drama triangle

Bev is a Behaviour Specialist with over 25 years’ of experience working with children, young adults and their families, who present with challenging behaviour and complex needs in their homes, schools, and community settings. Bev started her career working as a Registered Nurse and soon expanded her skills to specialise in Behaviour Management.

Bev also has 10 years working in various roles within education, including pastoral head, Behaviour manager, inclusion coordinator and working with children with challenging behaviour.

Bev has a large case load and has worked with a variety of clients at various stages of recovery and rehabilitation; including those with brain and spinal cord injury. She is experienced in providing behaviour assessments as well as delivering complex behaviour support packages. She uses a range of innovative tools and techniques to engage with her clients and has delivered individual behaviour support packages to improve self-esteem, reengagement and ultimately rehabilitation outcomes for young people.

Bev is able to identify client’s short and long term behaviour support needs using goal attainment scaling and motivational interviewing techniques.

Bev utilises her vast experience of working in various education, youth work and private settings to her work as an Education/ Behaviour Specialist in her case management approach. Bev has over 10 years of clinical practice and ongoing training in a range of counselling modalities such as CBT/NLP and Person Centered Counselling approaches.

Bev has a high level of awareness of local services (statutory, voluntary, private, charitable and educational) provision. She has also worked as part of small and large multi-disciplinary teams, therefore she is an excellent and effective communicator.

Venue Webinar
Date Friday 29th May 2020
9:30 am - 1:00 pm
Contact Clare Parish
Email info@cmsuk.org