Case Managers and Fundamental Dishonesty: How can what you present influence and impact on the claims process?

Presentations aims: To start both thought and discussion about how to fulfil your role competently and ethically, helping you to start to develop your own toolkit to reference as and when these situations arise.


  • Criminal justice and the courts act 2015
  • The meaning of fundamental dishonesty as defined within the law
  • What is fundamental dishonesty?
  • Consideration of the terms of referral  and duties  of a case manager within a case  
  • How can a duty of care present challenges as recognised within the argument of Fundamental dishonesty
  • Consideration of some case law and other examples 
  • What the Case managers "tool kit " should contain  to safeguard against being implicated in a FD case

Speaker One: Jo Evans, CMSUK Director

Jo has been an Occupational Therapist since 1990. She has worked throughout the UK and in the USA.

Her work history has spanned adults with learning disability, orthopaedics, acute and longer term management of people with neurological conditions. Particular area of interest has been working within the field of brain injury.  Having left working with the NHS in 2002 Jo moved into working with the private sector, treating and co-ordinating B I treatment within the community. In 2010 Jo progressed her ambition to develop a case management company working with likeminded professionals based in Southport providing a national cover.

Speaker Two: Catherine Brown, Professional Coach & Trainer, Skilful Conversation Limited


Catherine Brown is the founder of Skilful Conversation Limited.  She is passionate about bringing the positive aspects of self-development to lawyers and other professionals who deal with them.  Catherine brings a fresh approach to coaching and training by combining nearly two decades of working with companies and individuals, initially as a practising barrister at Kings Chambers, Manchester and, more recently, as a trainer, facilitator and coach.
As a trainer, she specialises in demystifying law and legal procedure for those who need to do battle within it, both lawyers and parties, helping them to understand each other, and the environment they are working in. For experts and professional people this extends to skills in written and oral evidence, as well as communication with professionals and lay people. She has also channelled her experience from working with those outside the legal system to develop courses for lawyers to improve their communication skills and understand their clients and experts more fully.

Venue Webinar
Date Thursday 9th July 2020
10:00 am - 2:30 pm
Contact Clare Parish

Event prices

181 places available

Member Price Non Member Price Expiry Date
The role of the Case Manager and Fundamental Dishonesty
Study Day
£90.00 £ 115.00
Book now Non Member Booking