Introduction to Case Management 2023 - LEEDS

Learning Aims:

To gain an understanding of the Case Management process.

  • Applying the CMSUK Standards of Practice and Code of Ethics to your Case Management practice.

  • To understand Case Management in a wider context

    • Legal

    • Commercial

    • Public

  • To reflect on the Case Management competencies and guidelines that underpin practice

09.30 - 10.00 hrs - registration & refreshments
10.00 – 12.30 hrs  - learning
12.30 -13.15 hrs - lunch
13.15 – 14.55 hrs - learning
15.00 hrs - FINISH

Meet the presenters: 

Carole Chantler commenced her career in healthcare as a Registered Nurse, qualified in both the UK and Ontario Canada and worked in Critical Care and Case Management in North America and Internationally in private health, travel insurance and Canadian government case management.

Since the late 1990’s Carole has been in the UK, she developed and was a director of a Case Management company, employing, training and managing case managers working in Personal Injury and Employers liability cases.  In 2004 Carole worked as a Rehabilitation and Treatment Manager for a Claimant law firm, coordinating rehabilitation needs for Claimants with complex injuries.

Carole worked for defendant law firms for 9 years as a medical relationship manager working with all parties to promote and expedite rehabilitation for Claimants. In 2011 she took on the role of Clinical Director for DWF LLP. She left DWF on in August 2016 and set up Carole Chantler Ltd., continuing to work to expedite rehabilitation and also working to advise and coordinate statutory health and social care provision for Claimants.

Carole was on the working party that formed the Case Management Society of UK. She was Chair Person of CMSUK from 2007-2011 and remains as a director and active committee member of this organisation. She is also a member of a joint committee with members of BABICM, VRA and CMSUK developing an educational pathway for case managers.

Carole has her Masters in Case Management and in 2011 she was awarded the Post Magazine Individual Outstanding Achievement Award for work in rehabilitation.

With her knowledge of case management and rehabilitation Carole has participated in a number of industry judging panels.

Carole is a member of the ABI Rehabilitation Working Party for rehabilitation and participated in the review of the Rehabilitation Code. She chaired the CAT committee for the review of the Rehabilitation Code which was published in 2015.

Jo Evans has been an Occupational Therapist since 1990. She has worked throughout the UK and in the USA.

Her work history has spanned adults with learning disability, orthopaedics, acute and longer term management of people with neurological conditions. Particular area of interest has been working within the field of brain injury.

Having left working with the NHS in 2002 Jo moved into working with the private sector, treating and co-ordinating B I treatment within the community. In 2010 Jo progressed her ambition to develop a case management company working with likeminded professionals based in Southport providing a national cover.

Date: Friday, 7th July 2023

Venue: Stewarts Law, 9 Bond Court, Leeds, LS1 2JZ

Time: 9.30am - 3.00pm

Price: £70 Members | £100 Non-members                    Paypal or BACS transfer payments accepted only.

Attendees: Anyone who has started working in Case Management within the last year or who is thinking about becoming a Case Manager.  

*Please note that this study day is not suitable for experienced Case Managers.

The member rate applies to those with a paid annual membership only and not those with a pending or lapsed membership.  Delegate passes are non-transferrable and non-refundable.  

For sponsorship opportunities, please email

If you have any questions or queries please email us or call 01329 446959.

Venue Stewarts Law, 9 Bond Court, Leeds, LS1 2JZ
Date Friday 7th July 2023
9:30 am - 3:00 pm
Contact Introduction to Case Management 2023

Event prices

24 places available

Member Price Non Member Price Expiry Date
Intro To Case Management Leeds 7th July 2023
Venue: Stewarts Law, 9 Bond Court, Leeds, LS1 2JZ
£70.00 £ 100.00
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