Intro to Paediatric Case Management - Study Session - 16th June 2023

Learning aims: 

  • To gain an understanding of the process for paediatric litigation 

  • To understand the role of a Paediatric Case Management in a wider context 

  • Applying the Standards of Practice and Code of Ethics to Case Management Practice 

  • To gain an understanding of the Special Educational Needs (SEN) Law and SEN Tribunal  

Aligning with Professional codes of Practice, CMSUK & BABICM framework. Supporting case managers to develop context-specific competencies to support your professional development to meet the needs of those who use your service. 

Meet the presenters: 

Kashmir Uppal 

Kashmir joined Shoosmiths in May 2016, having previously been a Partner and joint national lead for clinical negligence at Thompsons Solicitors, where she also ran the local team. Kashmir won the accolade of ‘Partner of the Year’ at the Birmingham Law Society Awards 2018, beating off competition from several big name firms, in part in recognition of her work on behalf of patients injured by rogue breast surgeon Mr Ian Paterson. 

She also won ‘Clinical Negligence Lawyer of the Year’ at the national Eclipse Proclaim Personal Injury Awards in November 2018. Again, along with other considerations, her campaign to expose Ian Paterson’s criminal behavior and deliver justice to those he injured impressed the judges who unanimously agreed to award her this prestigious title. Kashmir has been a member of the Law Society’s specialist clinical panel since 2004, having specialised in clinical negligence since 1996. 

Most of her clients have suffered significant and serious injuries and her extensive experience results in multi million pound settlements. These cases include children and young adults who have suffered brain injury at the time of or shortly after birth. In addition she has worked on a range of complex cases including amputations, spinal cord, head injuries and fatalities, securing significant compensation. 

Her particular expertise is in multi-party actions, having been the lead solicitor in the complex litigation arising from the surgical procedures performed by the disgraced breast surgeon, Mr Ian Paterson. She was involved in the criminal and regulatory proceedings that led to his conviction and being struck off the GMC register and pivotal to raising the profile of the issue including campaigning to secure a change in the law to protect patients treated in private hospitals. 

Kashmir is the lead Solicitor in a number of claims relating to surgery performed by Mr El - Maghraby, a Consultant Neuro surgeon both in the NHS, at the University Hospitals of Coventry and Warwickshire NHS Trust and also a number of private Midlands hospitals. 

Susie Quinlan

Susie is the Operations Managers overseeing the management of new referrals to ILS and the coordination of the team of Case Managers.

Susie joined ILS Case Management in January 2007 as a paediatric Case Manager and has also fulfilled other roles including Professional Mentor and Learning and Development Manager.

Susie is an Occupational Therapist by background and has worked in a variety of settings in both statutory (NHS and social care) and independent sectors with children and young people with additional needs and their families.

She has extensive experience as a Case Manager and retains her passion for achieving great outcomes for clients which she is always keen to share with others when speaking at conferences on the subject of case management and related topics, 

Hannah Adams

Empathetic and dedicated, Hannah qualified as solicitor in 2005, initially specialising in Children’s Public Law, acting for both parents, guardians and then for a large Local Authority acting for Children’s Services in the magistrates and County Courts. 
In 2012 Hannah moved to specialise in Special Educational Needs (SEN) Law. Being the parent of a child with complex special educational needs Hannah is uniquely placed to understand, empathise, and represent parents at even the earliest stages of parenthood when difficulties can arise for their child. Parents appreciate having the opportunity to discuss matters with a solicitor who has the depth of personal and professional experience she brings to the role. 
Hannah has represented parents and young people at SEN Tribunal and has secured settlements and placements at highly specialist and high cost facilities. She has worked on a number of cases for 52 week specialist residential placements jointly funded by health, social care and education concerning meeting the needs of children with extremely complex and multifaceted needs always securing a positive outcome for those families. 
Hannah’s diverse expertise both education and social care obligations towards children with complex needs and she is able to advise on issues of disability discrimination, transitions, school transport for children with SEN and the role of social care. 
By working closely with parents and young people, Hannah aim’s to resolve cases through negotiation wherever possible and secure the best outcomes for families.



0930 – 0940  

Welcome and Housekeeping 

0940 - 1040 

Introduction to Paediatric Litigation 

1040 - 1050 

Comfort break 

1050 - 1150 

Introduction to role of Paediatric Case Manager 

1150 - 1250 

Introduction to Special Educational Needs Law (SEN) and SEN Tribunals 

1250 - 1300 

Q and A and Close 

Professional Standards of practice. 


Registrants must continue to meet the standards of proficiency that apply to their scope of practice 

  • You must keep within your scope of practice by only practising in the areas you have appropriate knowledge, skills and experience for 

  • You must refer a service user to another practitioner if the care, treatment or other services they need are beyond your scope of practice 

  • You must be able to practise safely and effectively within their scope of practice 

Standards of Proficiency 


  • Practice effectively. 

  • Always practice inline with the best available evidence 


  • You are qualified by, education, training and/or experience to practice capably and safely in your chosen role. 


  • Quality Assurance Standards 

  • Learning and development 

  • Actively engage with and reflect on the CPD process to maintain, develop their competence to practice 


  • KNOWLEDGE – Develop and apply relevant knowledge from social work practice and research, social sciences, law, other professional and relevant fields, and from the experience of people who use services 

Additional Resource Links  (NHS Education for Scotland, 2016).  

Skills for Health Career Framework (2016), available from  

It is likely that you will be at different levels across the four Pillars. This will help you identify potential areas for development as you plan your career. This means your career profile evolves over time. 


Date: Friday, 16th June 2023

Time: 9.30 - 1.00pm

Price Early Birds (until 31st March):   Members  £30.00  Non-members £45.00               

Price after 1st April:   Members £40.00   Non-members £55.00

Paypal or BACS transfer payments accepted only. Please enter your name and/or invoice number as reference.

The member rate applies to those with a paid annual membership only and not those with a pending or lapsed membership.  Delegate passes are non-transferrable and non-refundable.  

If you have any questions or queries please email us or call 01329 446959.

Venue Zoom
Date Friday 16th June 2023
9:30 am - 1:00 pm
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