3. WEBINAR - Understanding the Role of the Care Expert - 13th November 2025

Event Overview:

This session will highlight how the core skills case managers already possess—such as detailed documentation, critical thinking, effective communication, and patient advocacy—are highly transferable and invaluable when stepping into care expert roles. We’ll also explore how becoming a care expert can broaden professional portfolios, deepen understanding of medico-legal processes, and ultimately enhance overall case management practice.

Joining us are two of our care experts, who are also experienced case managers, to share their insights and experiences. Together, we’ll delve into the key similarities and differences between expert witness work and case management. I’ll be chairing the panel, guiding the discussion, and posing relevant questions to ensure a dynamic and informative session.

Presentation Aims:

• To provide insight into the roles of both Care Experts and Case Managers, highlighting their similarities, key differences, and how each contributes to achieving the best outcomes for clients.

What You’ll Learn:

• Attendees will gain a clear understanding of what it takes to become a Care Expert and what the role entails. They’ll also discover how the skills case managers already possess—such as assessment, documentation, communication, and advocacy—are highly transferable and add real value when stepping into care expert roles.

Why Attend?

Gain valuable insight into the role of an expert witness and the benefits it can bring to your professional development. Discover how the skills you’ve developed through case management are highly transferable, and explore the key similarities and differences between the roles of Care Expert and Case Manager.

Meet the Presenter

Oscar Viney, Marketing, J Webb

Nicola Costas, Case Manager & Care Expert Witness

Cara Kronin-Brown, Case Manager & Care Expert Witness