CMSUK Conference highlights November 2009

Posted 19th December 2009

Sam Harris has kindly provided us with the highlights for all the speakers from this years conference

Day 1 November 19th 20009.

Carol Chantler  - opening

2009 - Standards  have been updated. Working toward accreditation with CARF  and raising profile internationally. Fits Case Manager of year award.

1010 - Work towards accreditation, certification, curriculum development, portfolio development. Ultimately to ensure some standardisation for case management and to ensure purchasers and clients are provided with a quality service .


Lord Hunt

CMSUK represents all case managers whatever the specialism and quality of case management is essential. Both insurers and personal injury lawyers want satisfaction of progress with the client and it is part of CMSUKs role to support them with this.


Eric Sharpe - Condition Management Programmes (CMPs).

There are a large number of people not working due to health conditions and 5 million people claiming benefits.  CMPs aim to reduce the impact of the health condition as a factor in remaining out of work by self management and education of the health condition. In the long term work is generally healthy for you.

Amanda Holmshaw - The Psychological and Social Impact of disfiguring Injury


James Bolton - Changes to Medical Assessment.

Again work is generally good for you and the Fit Note scheme has replaced the sick not scheme. The Fit Note concentrates on the clients ability to work and not on why the client cannot work. Perceptions and behaviours need to be changed as the ageing  population increases and as health problems increase.


Jonathon Cook - Whiplash injuries

With half a million whiplash injuries per year rehabilitation is essential. Early treatment through physiotherapy is an indicator for success. The strained and injured muscles  need strengthening to reduce weakness and instability in the future.


Workshop 1 Andy White - RNIB 

Andy provided an insight into the world of people with sight impairment. The RNIB can assist the case manager with work place assessments and demonstrated basic tools which can be used within the workplace for example scanners to increase the size of fonts. There is a wealth of adaptations and tools to assist sight impaired people within the work place.

Workshop 2 Val Ross - Skin Camouflage

The use of cosmetic pigment camouflage on unsightly injuries. The process of the skilled application of specialised products by trained professionals which ultimately reduces the psychological impact of horrific injury and allows them an increase of freedom within their lives.


Workshop 3 Dunne and Hawkins - FES Monitored Cycling 

FES Cycling is cycling utilising an electrical stimulant to work the muscles groups  to allow the pedalling effect to ultimately maintain and increase mobility and motion difficulties for clients who cannot otherwise mobilise for example in spinal injury. The benefits include increased blood circulation, reduced atrophy and relaxing muscles spasms. 


Saj Ataulla - Ocular and Periocular Trauma

In the 1970's most ocular injuries were caused by glass - the seatbelt law changed this. In the 1980's sports injuries and head and eye protection was introduced. Today blunt trauma within the home causes most injuries. These injuries can be classified but this is not always easy.

Day 2 November 20th 20009.

Jonathan Toye - Social Model of Disability

A model which considers the view of a disabled person without making assumptions and treating the person and not the ‘patient'. We think that if something is not working its not normal and try and fix it and are they really broken. The social model is about a different way of thinking.


Major General M J von Bertele - Rehabilitation in the armed forces.

Military rehabilitation has changed over the years particularly with the closure of military hospitals and working with the NHS to provide rehabilitation services. With the severity of the injuries and complexities of the client and family there can be many professionals involved and difficulties often rise following discharge. The Military believe the heart of the way forward will be case management.  

Stuart Clarke - Facial Injuries and treatments.

55 of injuries presenting in A&E are facial injuries, 66% are lacerations of which 52% are caused by assaults. Due to anatomy and physiology, in particular the make up of the nervous system  of the face,  simple injuries can have long term effects including paralysis and psychological difficulties.  


Neil Sugarman and Anthony Hughes  Personal - Insurance claim work and the case manager.

Neil and Anthony provided their view of the litigation process and the difficulties that they experience within that process. They also provided their views on the case management process, the complexities within it and the need for regulation and standardisation. A lively debate took place following their presentation.


Sam Harris


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CMSUK Newsletter Issue 4

Another year over, and another successful conference held in Manchester for the CMSUK.  For those of you who were unable to attend this time we have included a summary of the speakers, and a biography of the winner of our first Case Manager of the Year Award. ...

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