Lord David Hunt

President (Non Exec)

David Hunt was born into a Liverpool shipping family in 1942. Educated at Liverpool College, he went on to graduate from Bristol University in Law, also representing British Universities on a debating tour of the United States of America. He is now Chairman of the English Speaking Union, having been a Governor and then Deputy Chairman for many years.

David Hunt was Senior Partner of Beachcroft Wansbroughs, Solicitors, from 1996-2005 and is now chairman of the financial services division of Beachcroft LLP, specialising in insurance and financial services. He also advises the Association of British Insurers and BUPA.

As a Member of the House of Lords, he is an officer of the All-Party Parliamentary Group on Insurance and Financial Services and is a frequent speaker at national and international conferences on insurance and reinsurance. He is a Fellow of the Chartered Insurance Institute (CII) and was the first independent Chairman of its Professional Standards Board. He is President of the CII for 2007-2008. He has also been elected a Fellow of the Institute of Actuaries and was given the Lifetime Achievement Award at the 2004 Insurance Times Awards.

He started as a trainee solicitor with one of the predecessor firms of Beachcroft. From 1965, he was articled to a former President of the Law Society, Sir Denys Hicks, and, after admission as a solicitor, was made a Partner in 1968. When he stepped down from the Cabinet in 1995 to become Senior Partner, the firm had 150 fee earners and has grown to be one of the largest national law firms with now over 750 fee earners and a total staff in excess of 1,300 people.

He was elected MP for Wirral in March 1976 and spent 21 years as an MP. In 1979, he became a member of Margaret Thatcher’s administration as Parliamentary Private Secretary to John Nott, as a Whip and then as Coal Minister during the coal strike. He was appointed Deputy Chief Whip after the General Election in 1987. After serving as Minister for Local Government and Inner Cities from 1989-1990, he was appointed to Margaret Thatcher's Cabinet as Secretary of State for Wales. Re-appointed in that position by John Major, he became Secretary of State for Employment in 1993 and then Chancellor of the Duchy of Lancaster in 1994-1995.

David Hunt is President of the All-Party Parliamentary Group on Occupational Health and Safety, an honorary fellow of the International Institute of Risk and Safety Management and a Trustee of the British Occupational Health Research Foundation. A leading authority on rehabilitation, he co-founded - and was the first Chairman of - the Case Management Society UK (CMSUK). He is a fully accredited CEDR mediator.

David Hunt was awarded the MBE in 1973 and appointed to the Privy Council in 1990. He was made a Life Peer as Lord Hunt of Wirral in 1997 and is President and Patron of over fifty charities and voluntary organisations.

Carole Chantler

Chairperson

Carole is a Medical Relationship Manager based in Davies Lavery’s London office. She has over 10 years experience in case management, both in the UK and Canada, as well as over 20 years experience in trauma, neurological and cardiovascular intensive care nursing.

In her role for Active Claims Management she was involved in international case management and the repatriation of people requiring medical attention, with responsibility for organising intercountry transfers and negotiating costs with providers for these services. This role also involved Government contracts for case management for cross-border healthcare.

Carole has extensive experience in rehabilitation, having worked extensively as a case manager and in recent years as the Rehabilitation and Treatment Manager at Claimant law firm Lyons Davidson. She is skilled in assessing claimants’ rehabilitation needs and liaising with insurers regarding rehabilitation provision. Carole was also Clinical Director and an active case manager for TICCS, dealing with personal injury and employers liability cases. As part of her role at TICCS, Carole was responsible for employing, training and managing over 12 case managers.

As part of our Catastrophic Injury team, Carole will work alongside insurers, lawyers, claimants and their families to promote good practice in rehabilitation and disability management, and try to ensure a positive return on investment and conclusive outcomes for all parties.

As well as being a Board Member of CMSUK, and a member of their Standards Committee, Carole is co-author of CMSUK’s Standards of Practice and Guidelines to Practice. She is also the Chair of CMSUK’s Events Committee.

Carole is studying for a Masters in Case Management, the first degree of its kind in the UK.

Rosie Corless

Membership Director

Rosie Corless has worked as a Rehabilitation Manager for QBE Insurance Europe for over 5 years, previously working as a manager of a rehabilitation case management company. Both a qualified general and district nurse, Rosie specialised in the rehabilitation of amputees, both in the acute and community sectors. Rosie has published various articles in the nursing media and has a background in medical journalism, having worked with the Nursing Standard. Within CMSUK, she has worked on the Events Comittee, joining the Board over two years ago where she is continuing to raise the awareness of case management and promote accreditation of case managers and quality assurance for purchasers of case management services.

Helen Merfield

Director

Helen Merfield is Chief Executive of Health & Case Management Ltd (HCML), a specialist health care company and one of the first UK operations to provide both rehabilitation and vocational case management services. The company partners with legal, insurance, corporate and public sector clients to deliver high quality and cost effective services and achieves exceptional results that exceed traditionally accepted rehabilitation goals.

Helen founded HCML in 2003 and guides the company's ongoing vision and strategic direction. Her aim was to create a company that afforded injured or disabled persons the opportunity to regain independence and return to a productive and fulfilling life by implementing early rehabilitation and support. Under her leadership, HCML now employs the largest number of professional case managers in the UK and the company recently expanded its range of services by developing an Acute Injury Management Service (AIMS) that provides early intervention for minor musculo-skeletal and psychological injuries.

Over the last year, Helen's understanding of the market and forward thinking approach to rehabilitation has helped HCML achieve financial growth of over 488%. HCML was also Highly Commended in the Service Provider of the Year category at the Insurance Times Awards.

Prior to establishing HCML, Helen was Managing Director of AIG Medical and Rehabilitation Ltd (AIG MR), a company she founded in April 1998 for AIG Europe UK Ltd. This company was set up to change the focus of employer's liability from one of purely monetary gain to a system that ensures rehabilitation and return to work are seen as top priorities. It also assisted in public liability and motor claims.

Helen served five years in the Army where she trained as a Registered General Nurse, spending most of her time within the Head and Spinal Injury wards. She also spent time at Headley Court in Surrey, which is home to the tri-service rehabilitation unit.

She won Young Achiever of the Year in the 2000 British Insurance Awards for her work that propelled rehabilitation to the top of the agenda in the insurance industry.

Helen is a member of the Nursing & Midwifery Council and the Royal College of Nursing. She is an active member of the joint Association of British Insurers and International Underwriting Association Rehabilitation Working Party and a director of the Case Management Society of the UK (CMSUK).

Liz Haunch

Director / Treasurer

Liz has been a registered nurse since 1995 and worked in orthopaedics and plastic surgery before joining AIGMR in 2002. She set up Independent Case Management Consultancy with 2 colleagues in 2005, and therefore understands Case Management from both the large and small company perspective.

As a director, her aim is to promote CMSUK and broaden awareness of the profession and standards CMSUK upholds.

She is a member of the Events Committee, through which she was heavily involved in arranging the successful 2006 conference in Manchester, and even more successful 2007 conference in Bristol. In addition to continuing this work, she would also like to help develop more regional activities. She believes this would encourage wider participation of members and enhance the development process by broadening a platform for networking, study days and other events to raise the profile of CMSUK and its members. She also works on the newsletter, and hopes to develop this into a useful tool for membership.

Helen Spillards

Director

After working as a registered nurse for 5 years, Helen joined AIGMR in 2000 and began a new career as a Case Manager.

In 2002 she was appointed to their management team as a result of her previous experience and became heavily involved in the standardisation of internal case management. In 2005 she set up Independent Case Management Consultancy (ICMC) with two colleagues. This has given her a broader concept of the rehabilitation industry and she has become more involved in the issues the industry is currently facing.

At ICMC she is involved with developing and maintaining professional standards whilst also being actively involved in hands on case management.

She is currently on the PR committee for CMSUK and is keen to get involved with this further by raising awareness through media and promotional events so the organisation is able to move forward, and in doing so believes this will increase membership, individual and corporate.

She would also like to work alongside the current directors, and other rehabilitation bodies to continue to develop and assist people to implement the existing standards. She believes that these can be adhered to throughout the UK, and wants to assist in the process of giving accreditation to existing case management companies who are delivering best practice.

Jane Melvin

Director of Research Training & Development – Caremax International Ltd

Jane is a registered clinical nurse specialist in cancer, palliative care and long term conditions with acute and primary health care experience. She is an experienced and innovative case manager, having developed the service for cancer and palliative care patients at Castlefields Health Centre, and a well organised planner with good strategic vision and business administration skills. Jane also has proven experience in project management and marketing in the private sector for a group of global companies. Before joining CareMax, she has been a teacher on the faculty of Imperial College, London, on a number of case management development projects across the UK. Most notably, Jane was key consultant on an 18-month programme in the former Surrey & Sussex SHA region developing and delivering an applied learning model to more than 60 Community Matrons across 14 PCTs. Jane is a Senior Research Fellow at University of Huddersfield, has a first class honours degree in nursing studies and is currently in third year of research PhD exploring the role of Community Matrons in the field of palliative care.

Spencer McCabe

Medical Management Manager – Zurich Financial Services

Spencer McCabe RGN MSc qualified from Worcester School of Nursing as a Registered General Nurse in 1993. After working in acute medical and surgical care within the NHS, Spencer transferred into the area of Occupational Health in 1996, working for a variety of commercial employers within the car manufacturing, chemical and brewing industries. Spencer started with Zurich in 1999 as a Case Manager and took the role of Manager for Zurich’s medical Management Centre in 2002. In 2000 Spencer successfully completed a Masters Degree in Occupational Health, Safety and the Environment.

Norman Cottington

Director (Non Exec)

Norman has been attending to personal injury claims for over forty years, twenty-five of which in the capacity of Claims Manager, both in a company and Lloyds environment. He was most recently Claims Manager of Highway Insurance.

Previous appointments:

• Chairman, Lloyds Claims Managers
• Member, MIB Adjudication panel
• Chairman, Lloyds Legal Expense committee
• Member, Motor Conference (ABI)
• Chairman, Lloyds Rehabilitation working party

Currently:

• President, BICMA (Bodily Injury Claims Management Association)
• Member, ABI/IUA Rehabilitation Working Party
• Director, CMSUK (Case Management Society UK)
• Chairman, TICCS (The Injury Care Clinics Ltd)

As a Claims Manager, he was responsible for a number of new initiatives and managed the first Structured Settlement in the UK (Kelly V Dawes).

In his capacity as Chairman of the Lloyds Rehabilitation Working Party, Norman introduced the concept of early intervention in personal injury claims and took it outside of the litigation process.

During Norman's time as its President, BICMA has been responsible for:

• The Early Assessment Agreement (subsequently to form the basis of Rehabilitation Code)
• The Register of Solicitors and Insurers supporting The Code
• The Practitioners Guide to Rehabilitation
• The establishment of The Case Management Society UK
• The BICMA Agreement (complimenting The Code)
• BICMA Quality Standards For Rehabilitation Providers
• The BICMA/CMC Mediation Scheme for Rehabilitation Disputes

In 1999, Norman established The Injury Care Clinics as an independent provider of assessment, treatment, case management and rehabilitation services. In the spirit of The Rehabilitation Code TICCS works outside of the litigation process and will not provide expert witnesses or expert reports, thereby enabling them to remain totally client focussed.

Norman Cottington has championed the Rehabilitation Initiative in personal injury, is the founding Director of the Case Management Society UK and in 2007 received the Rehabilitation award for Outstanding Individual Achievement