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director profiles
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Lord David Hunt
President (Non Exec)
David Hunt was born into a Liverpool shipping family
in 1942. Educated at Liverpool College, he went on to graduate from Bristol
University in Law, also representing British Universities on a debating
tour of the United States of America. He is now Chairman of the English
Speaking Union, having been a Governor and then Deputy Chairman for many
years.
David Hunt was Senior Partner of Beachcroft Wansbroughs,
Solicitors, from 1996-2005 and is now chairman of the financial services
division of Beachcroft LLP, specialising in insurance and financial services.
He also advises the Association of British Insurers and BUPA.
As a Member of the House of Lords, he is an officer
of the All-Party Parliamentary Group on Insurance and Financial Services
and is a frequent speaker at national and international conferences on
insurance and reinsurance. He is a Fellow of the Chartered Insurance Institute
(CII) and was the first independent Chairman of its Professional Standards
Board. He is President of the CII for 2007-2008. He has also been elected
a Fellow of the Institute of Actuaries and was given the Lifetime Achievement
Award at the 2004 Insurance Times Awards.
He started as a trainee solicitor with one of the predecessor
firms of Beachcroft. From 1965, he was articled to a former President
of the Law Society, Sir Denys Hicks, and, after admission as a solicitor,
was made a Partner in 1968. When he stepped down from the Cabinet in 1995
to become Senior Partner, the firm had 150 fee earners and has grown to
be one of the largest national law firms with now over 750 fee earners
and a total staff in excess of 1,300 people.
He was elected MP for Wirral in March 1976 and spent
21 years as an MP. In 1979, he became a member of Margaret Thatcher’s
administration as Parliamentary Private Secretary to John Nott, as a Whip
and then as Coal Minister during the coal strike. He was appointed Deputy
Chief Whip after the General Election in 1987. After serving as Minister
for Local Government and Inner Cities from 1989-1990, he was appointed
to Margaret Thatcher's Cabinet as Secretary of State for Wales. Re-appointed
in that position by John Major, he became Secretary of State for Employment
in 1993 and then Chancellor of the Duchy of Lancaster in 1994-1995.
David Hunt is President of the All-Party Parliamentary
Group on Occupational Health and Safety, an honorary fellow of the International
Institute of Risk and Safety Management and a Trustee of the British Occupational
Health Research Foundation. A leading authority on rehabilitation, he
co-founded - and was the first Chairman of - the Case Management Society
UK (CMSUK). He is a fully accredited CEDR mediator.
David Hunt was awarded the MBE in 1973 and appointed
to the Privy Council in 1990. He was made a Life Peer as Lord Hunt of
Wirral in 1997 and is President and Patron of over fifty charities and
voluntary organisations. |
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Carole Chantler
Chairperson
Carole is a Medical Relationship Manager based in DWF’s
London office. She has over 12 years experience in case management both
in the UK and Canada, as well as over 20 years experience in trauma, neurological
and cardiovascular intensive care nursing.
In her role for Active Claims Management she was involved
in international case management and the repatriation of people requiring
medical interventions, with responsibility for organising intercountry
transfers and negotiating costs with providers for these services. This
role also involved Government contracts for case management for cross-border
healthcare.
Carole has extensive experience in rehabilitation, having
worked extensively as a case manager and in recent years as the Rehabilitation
and Treatment Manager at Claimant law firm Lyons Davidson. She is skilled
in assessing claimants’ rehabilitation needs and liaising with insurers
regarding rehabilitation provision. Carole was also Clinical Director
and an active case manager for TICCS, dealing with personal injury and
employers liability cases. As part of her role at TICCS, Carole was responsible
for employing, training and managing over 12 case managers.
As part of DWF’s Insurance team, Carole works alongside
insurers, lawyers, claimants and their families to promote good practice
in rehabilitation and disability management, and to try to ensure a positive
return on investment and conclusive outcomes for all parties.
Carole is the Chairperson of CMSUK, and a member of
their Ethics and Standards Committee. She is also co-author of CMSUK’s
Standards of Practice and Guidelines to Practice and the Code of Ethics.
Carole is studying for a Masters in Case Management,
the first degree of its kind in the UK. |
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Norman Cottington
Director (Non Exec)
Norman has been attending to personal injury claims for
over forty years, twenty-five of which in the capacity of Claims Manager,
both in a company and Lloyds environment. He was most recently Claims
Manager of Highway Insurance.
Previous appointments:
- Chairman, Lloyds Claims Managers
- Member, MIB Adjudication panel
- Chairman, Lloyds Legal Expense committee
- Member, Motor Conference (ABI)
- Chairman, Lloyds Rehabilitation working party
Currently:
- President, BICMA (Bodily Injury Claims Management Association)
- Member, ABI/IUA Rehabilitation Working Party
- Director, CMSUK (Case Management Society UK)
- Chairman, TICCS (The Injury Care Clinics Ltd)
As a Claims Manager, he was responsible for a number of
new initiatives and managed the first Structured Settlement in the UK
(Kelly V Dawes).
In his capacity as Chairman of the Lloyds Rehabilitation
Working Party, Norman introduced the concept of early intervention in
personal injury claims and took it outside of the litigation process.
During Norman's time as its President, BICMA has been
responsible for:
- The Early Assessment Agreement (subsequently to form the basis of
Rehabilitation Code)
- The Register of Solicitors and Insurers supporting The Code
- The Practitioners Guide to Rehabilitation
- The establishment of The Case Management Society UK
- The BICMA Agreement (complimenting The Code)
- BICMA Quality Standards For Rehabilitation Providers
- The BICMA/CMC Mediation Scheme for Rehabilitation Disputes
In 1999, Norman established The Injury Care Clinics as
an independent provider of assessment, treatment, case management and
rehabilitation services. In the spirit of The Rehabilitation Code TICCS
works outside of the litigation process and will not provide expert witnesses
or expert reports, thereby enabling them to remain totally client focussed.
Norman Cottington has championed the Rehabilitation Initiative
in personal injury, is the founding Director of the Case Management Society
UK and in 2007 received the Rehabilitation award for Outstanding Individual
Achievement |
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Ian Fulton ACII FCILA
Non Exec Director
My background was as a Chartered Loss Adjuster handling
liability claims. I first became involved in rehabilitation in 1998 and
in 2000 I started Proclaim CARE to offer rehabilitation services to injured
clients through insurers and solicitors. Proclaim CARE is now one of the
foremost case management rehabilitation providers in the United Kingdom.
I am keenly interested in the development of rehabilitation
and am honoured to have been appointed a non-executive director of CMSUK
in November 2008.
In my spare time I enjoy golf and socialising. I am a
widower with two adult children.
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Sam Harris
Director
Sam Harris is the Managing Director and Senior Case Manager
of HACM Limited. Prior to assuming the role of Managing Director in January
2008, Sam was for 6 years the Senior Consultant Case Manager for HACM
with responsibility for the supervision and training of other case managers
as well as the recruitment, training and supervision of support workers.
Sam is an active case manager and implements internal standards within
the company.
Sam’s 15 year Nursing background specialised in
trauma and orthopaedics and she ultimately became Practise and Professional
Development Sister at Queens Medical Centre in Nottingham taking responsibility
for clinical governance and developing policy and procedure.
Sam is a full member of CMSUK, advanced member of BABICM,
and a member of CMSUK Education Committee taking the lead in developing
study days. |
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Liz Haunch
Director / Treasurer
Liz has been a registered nurse since 1995 and worked
in orthopaedics and plastic surgery before joining AIGMR in 2002. She
has co-directed Independent Case Management Consultancy since it was set
up in 2005, and therefore understands Case Management from both the large
and small company perspective.
As a director, her aim is to promote CMSUK and broaden
awareness of the profession and standards CMSUK upholds.
Liz produces the CMSUK on line newsletter, and is always
keen to hear from members and other interested parties regarding any interesting
articles, case studies or biographies to include. In addition to this,
she would also like to help develop more regional activities. She believes
this would encourage wider participation of members and enhance the development
process by broadening a platform for networking, study days and other
events to raise the profile of CMSUK and its members.
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Spencer McCabe
Director
Spencer McCabe RGN MSc qualified from Worcester School
of Nursing as a Registered General Nurse in 1993. After working in acute
medical and surgical care within the NHS, Spencer transferred into the
area of Occupational Health in 1996, working for a variety of commercial
employers within the car manufacturing, chemical and brewing industries.
Spencer started with Zurich in 1999 as a Case Manager and took the role
of Manager for Zurich’s medical Management Centre in 2002. In 2000 Spencer
successfully completed a Masters Degree in Occupational Health, Safety
and the Environment. |
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Jane Melvin
Director
Jane is the Managing Director of CareMax Limited and
is a registered clinical nurse specialist in cancer, palliative care and
long term conditions with acute and primary health care experience. She
is an experienced and innovative case manager, having developed the service
for cancer and palliative care patients at Castlefields Health Centre,
and a well organised planner with good strategic vision and business administration
skills. Jane also has proven experience in project management and marketing
in the private sector for a group of global companies. Before joining
CareMax, she has been a teacher on the faculty of Imperial College, London,
on a number of case management development projects across the UK. Most
notably, Jane was key consultant on an 18-month programme in the former
Surrey & Sussex SHA region developing and delivering an applied learning
model to more than 60 Community Matrons across 14 PCTs. Jane is a Senior
Research Fellow at University of Huddersfield, has a first class honours
degree in nursing studies and is currently in third year of research PhD
exploring the role of Community Matrons in the field of palliative care. |
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Teresa Shaw
Director
Teresa Shaw qualified as a Registered General Nurse in
1981. She had a successful career working as a theatre sister for many
years before working in pain management. Teresa was responsible for developing
the acute pain management service at Warrington Hospital. She was on the
working party to develop the degree course in pain management at John
Moores University Liverpool. Teresa was the treasurer of the acute pain
nurses group to support pain nurses in the UK. I have organised study
days and conferences on pain management for medical and nursing staff.
Teresa joined Proclaim Care Limited in 2003 as a Case
Manager. She is now the Clinical Director responsible for the clinical
strategy and development. She continues to handle a caseload and is actively
involved in cases being handled by other case managers.
Teresa is currently completing her Masters degree in case management at
the University of Brighton.
Teresa is currently chair of the events committee.
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Helen Spillards
Director
Helen qualified from Thames Valley University as a Registered
Nurse in 1998 and worked at Charing Cross Hospital in general Surgery
unit for several years. Helen first became acquainted with Case Management
in 2001, when she began working for AIGMR which eventually led to her
becoming the manager of the Manchester office.
In 2005, Helen and her colleague Liz Haunch set up her
own organisation Independent case Management Consultancy Ltd (ICMC) which
is were she remains today.
Helen has a broad knowledge of rehabilitation, having
worked as a Case Manager for both a larger and now her own smaller organisation.
She has been able to gain a wealth of experience which has given her a
good understanding of the different needs of each individual involved
in the rehabilitation process requires, which she has been able to contribute
to the industry. Helen is actively involved in the training of her own
Case Managers and continues to ensure they are adhering to industry standards
are kept updated on changes. She also spends time working closely with
her clients; insurers, solicitors and employers, educating them on the
benefits of Case Management and is involved in helping them to develop
appropriate process’s to ensure that their expectations are met.
Helen is also involved with the British Association of
Rehabilitation Companies (BARC)
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Nicole Thompson
Director
Nicole is the Head of Clinical Services at HCML. HCML
is one of the largest case management companies in the UK and was winner
of the “Rehabilitation Award” at the British Insurance Awards
2006.
Nicole is a qualified Occupational Therapist who specialised
in Neurology. She worked as an Occupational Therapist at the National
Spinal Injuries Unit, Stoke Mandeville Hospital, UK where she commenced
her speciality into Spinal Cord Injuries. She began her career in case
management, working as an Injury Management Consultant in Australia in
2002 and on her return to the UK, commenced working as a Catastrophic
Case Manager with HCML. During her time at HCML, she developed & run
their internal training programme for case managers, as well as developing
& conducting training for insurers and solicitors.
As the Head of Clinical services, Nicole currently oversees
HCML’s Life Changing Injuries team, which includes the management
of brain injury, spinal cord injury, amputations, paediatrics and burns.
She is also responsible for ensuring implementation & adherence to
clinical governance, evidence based best practice to achieve the optimal
outcomes whilst maintaining the highest quality in HCML’s case management
practices. Her recent focus has been on achieving & measuring great
outcomes for customers & clients; including improved Return to Work
outcomes & increase Quality of Life outcomes for the injured clients.
Nicole is currently a member of the College of OT, specialist
group Work; British Association of Brain Injury Case Managers (BABICM)
– member of the business forum; MASIP (multidisciplinary association
of spinal injury professionals) and the Case Management Society of the
UK (CMSUK), where she is currently a member of the Education Committee
as well as a Director of the CMSUK Board.
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