Lord David Hunt

President (Non Exec)

David Hunt was born into a Liverpool shipping family in 1942. Educated at Liverpool College, he went on to graduate from Bristol University in Law, also representing British Universities on a debating tour of the United States of America. He is now Chairman of the English Speaking Union, having been a Governor and then Deputy Chairman for many years.

David Hunt was Senior Partner of Beachcroft Wansbroughs, Solicitors, from 1996-2005 and is now chairman of the financial services division of Beachcroft LLP, specialising in insurance and financial services. He also advises the Association of British Insurers and BUPA.

As a Member of the House of Lords, he is an officer of the All-Party Parliamentary Group on Insurance and Financial Services and is a frequent speaker at national and international conferences on insurance and reinsurance. He is a Fellow of the Chartered Insurance Institute (CII) and was the first independent Chairman of its Professional Standards Board. He is President of the CII for 2007-2008. He has also been elected a Fellow of the Institute of Actuaries and was given the Lifetime Achievement Award at the 2004 Insurance Times Awards.

He started as a trainee solicitor with one of the predecessor firms of Beachcroft. From 1965, he was articled to a former President of the Law Society, Sir Denys Hicks, and, after admission as a solicitor, was made a Partner in 1968. When he stepped down from the Cabinet in 1995 to become Senior Partner, the firm had 150 fee earners and has grown to be one of the largest national law firms with now over 750 fee earners and a total staff in excess of 1,300 people.

He was elected MP for Wirral in March 1976 and spent 21 years as an MP. In 1979, he became a member of Margaret Thatcher’s administration as Parliamentary Private Secretary to John Nott, as a Whip and then as Coal Minister during the coal strike. He was appointed Deputy Chief Whip after the General Election in 1987. After serving as Minister for Local Government and Inner Cities from 1989-1990, he was appointed to Margaret Thatcher's Cabinet as Secretary of State for Wales. Re-appointed in that position by John Major, he became Secretary of State for Employment in 1993 and then Chancellor of the Duchy of Lancaster in 1994-1995.

David Hunt is President of the All-Party Parliamentary Group on Occupational Health and Safety, an honorary fellow of the International Institute of Risk and Safety Management and a Trustee of the British Occupational Health Research Foundation. A leading authority on rehabilitation, he co-founded - and was the first Chairman of - the Case Management Society UK (CMSUK). He is a fully accredited CEDR mediator.

David Hunt was awarded the MBE in 1973 and appointed to the Privy Council in 1990. He was made a Life Peer as Lord Hunt of Wirral in 1997 and is President and Patron of over fifty charities and voluntary organisations.

Carole Chantler

Chairperson

Carole is a Medical Relationship Manager based in DWF’s London office. She has over 12 years experience in case management both in the UK and Canada, as well as over 20 years experience in trauma, neurological and cardiovascular intensive care nursing.

In her role for Active Claims Management she was involved in international case management and the repatriation of people requiring medical interventions, with responsibility for organising intercountry transfers and negotiating costs with providers for these services. This role also involved Government contracts for case management for cross-border healthcare.

Carole has extensive experience in rehabilitation, having worked extensively as a case manager and in recent years as the Rehabilitation and Treatment Manager at Claimant law firm Lyons Davidson. She is skilled in assessing claimants’ rehabilitation needs and liaising with insurers regarding rehabilitation provision. Carole was also Clinical Director and an active case manager for TICCS, dealing with personal injury and employers liability cases. As part of her role at TICCS, Carole was responsible for employing, training and managing over 12 case managers.

As part of DWF’s Insurance team, Carole works alongside insurers, lawyers, claimants and their families to promote good practice in rehabilitation and disability management, and to try to ensure a positive return on investment and conclusive outcomes for all parties.

Carole is the Chairperson of CMSUK, and a member of their Ethics and Standards Committee. She is also co-author of CMSUK’s Standards of Practice and Guidelines to Practice and the Code of Ethics.

Carole is studying for a Masters in Case Management, the first degree of its kind in the UK.

Norman Cottington

Director (Non Exec)

Norman has been attending to personal injury claims for over forty years, twenty-five of which in the capacity of Claims Manager, both in a company and Lloyds environment. He was most recently Claims Manager of Highway Insurance.

Previous appointments:

• Chairman, Lloyds Claims Managers
• Member, MIB Adjudication panel
• Chairman, Lloyds Legal Expense committee
• Member, Motor Conference (ABI)
• Chairman, Lloyds Rehabilitation working party

Currently:

• President, BICMA (Bodily Injury Claims Management Association)
• Member, ABI/IUA Rehabilitation Working Party
• Director, CMSUK (Case Management Society UK)
• Chairman, TICCS (The Injury Care Clinics Ltd)

As a Claims Manager, he was responsible for a number of new initiatives and managed the first Structured Settlement in the UK (Kelly V Dawes).

In his capacity as Chairman of the Lloyds Rehabilitation Working Party, Norman introduced the concept of early intervention in personal injury claims and took it outside of the litigation process.

During Norman's time as its President, BICMA has been responsible for:

• The Early Assessment Agreement (subsequently to form the basis of Rehabilitation Code)
• The Register of Solicitors and Insurers supporting The Code
• The Practitioners Guide to Rehabilitation
• The establishment of The Case Management Society UK
• The BICMA Agreement (complimenting The Code)
• BICMA Quality Standards For Rehabilitation Providers
• The BICMA/CMC Mediation Scheme for Rehabilitation Disputes

In 1999, Norman established The Injury Care Clinics as an independent provider of assessment, treatment, case management and rehabilitation services. In the spirit of The Rehabilitation Code TICCS works outside of the litigation process and will not provide expert witnesses or expert reports, thereby enabling them to remain totally client focussed.

Norman Cottington has championed the Rehabilitation Initiative in personal injury, is the founding Director of the Case Management Society UK and in 2007 received the Rehabilitation award for Outstanding Individual Achievement

Ian Fulton ACII FCILA

Non Exec Director

My background was as a Chartered Loss Adjuster handling liability claims. I first became involved in rehabilitation in 1998 and in 2000 I started Proclaim CARE to offer rehabilitation services to injured clients through insurers and solicitors. Proclaim CARE is now one of the foremost case management rehabilitation providers in the United Kingdom.

I am keenly interested in the development of rehabilitation and am honoured to have been appointed a non-executive director of CMSUK in November 2008.

In my spare time I enjoy golf and socialising. I am a widower with two adult children.

Sam Harris

Director

Sam Harris is the Managing Director and Senior Case Manager of HACM Limited. Prior to assuming the role of Managing Director in January 2008, Sam was for 6 years the Senior Consultant Case Manager for HACM with responsibility for the supervision and training of other case managers as well as the recruitment, training and supervision of support workers. Sam is an active case manager and implements internal standards within the company.

Sam’s 15 year Nursing background specialised in trauma and orthopaedics and she ultimately became Practise and Professional Development Sister at Queens Medical Centre in Nottingham taking responsibility for clinical governance and developing policy and procedure.

Sam is a full member of CMSUK, advanced member of BABICM, and a member of CMSUK Education Committee taking the lead in developing study days.

Liz Haunch

Director / Treasurer

Liz has been a registered nurse since 1995 and worked in orthopaedics and plastic surgery before joining AIGMR in 2002. She has co-directed Independent Case Management Consultancy since it was set up in 2005, and therefore understands Case Management from both the large and small company perspective.

As a director, her aim is to promote CMSUK and broaden awareness of the profession and standards CMSUK upholds.

Liz produces the CMSUK on line newsletter, and is always keen to hear from members and other interested parties regarding any interesting articles, case studies or biographies to include. In addition to this, she would also like to help develop more regional activities. She believes this would encourage wider participation of members and enhance the development process by broadening a platform for networking, study days and other events to raise the profile of CMSUK and its members.

Spencer McCabe

Director

Spencer McCabe RGN MSc qualified from Worcester School of Nursing as a Registered General Nurse in 1993. After working in acute medical and surgical care within the NHS, Spencer transferred into the area of Occupational Health in 1996, working for a variety of commercial employers within the car manufacturing, chemical and brewing industries. Spencer started with Zurich in 1999 as a Case Manager and took the role of Manager for Zurich’s medical Management Centre in 2002. In 2000 Spencer successfully completed a Masters Degree in Occupational Health, Safety and the Environment.

Jane Melvin

Director

Jane is the Managing Director of CareMax Limited and is a registered clinical nurse specialist in cancer, palliative care and long term conditions with acute and primary health care experience. She is an experienced and innovative case manager, having developed the service for cancer and palliative care patients at Castlefields Health Centre, and a well organised planner with good strategic vision and business administration skills. Jane also has proven experience in project management and marketing in the private sector for a group of global companies. Before joining CareMax, she has been a teacher on the faculty of Imperial College, London, on a number of case management development projects across the UK. Most notably, Jane was key consultant on an 18-month programme in the former Surrey & Sussex SHA region developing and delivering an applied learning model to more than 60 Community Matrons across 14 PCTs. Jane is a Senior Research Fellow at University of Huddersfield, has a first class honours degree in nursing studies and is currently in third year of research PhD exploring the role of Community Matrons in the field of palliative care.

Teresa Shaw

Director

Teresa Shaw qualified as a Registered General Nurse in 1981. She had a successful career working as a theatre sister for many years before working in pain management. Teresa was responsible for developing the acute pain management service at Warrington Hospital. She was on the working party to develop the degree course in pain management at John Moores University Liverpool. Teresa was the treasurer of the acute pain nurses group to support pain nurses in the UK. I have organised study days and conferences on pain management for medical and nursing staff.

Teresa joined Proclaim Care Limited in 2003 as a Case Manager. She is now the Clinical Director responsible for the clinical strategy and development. She continues to handle a caseload and is actively involved in cases being handled by other case managers.
Teresa is currently completing her Masters degree in case management at the University of Brighton.

Teresa is currently chair of the events committee.

Helen Spillards

Director

Helen qualified from Thames Valley University as a Registered Nurse in 1998 and worked at Charing Cross Hospital in general Surgery unit for several years. Helen first became acquainted with Case Management in 2001, when she began working for AIGMR which eventually led to her becoming the manager of the Manchester office.

In 2005, Helen and her colleague Liz Haunch set up her own organisation Independent case Management Consultancy Ltd (ICMC) which is were she remains today.

Helen has a broad knowledge of rehabilitation, having worked as a Case Manager for both a larger and now her own smaller organisation. She has been able to gain a wealth of experience which has given her a good understanding of the different needs of each individual involved in the rehabilitation process requires, which she has been able to contribute to the industry. Helen is actively involved in the training of her own Case Managers and continues to ensure they are adhering to industry standards are kept updated on changes. She also spends time working closely with her clients; insurers, solicitors and employers, educating them on the benefits of Case Management and is involved in helping them to develop appropriate process’s to ensure that their expectations are met.

Helen is also involved with the British Association of Rehabilitation Companies (BARC)

Nicole Thompson

Director

Nicole is the Head of Clinical Services at HCML. HCML is one of the largest case management companies in the UK and was winner of the “Rehabilitation Award” at the British Insurance Awards 2006.

Nicole is a qualified Occupational Therapist who specialised in Neurology. She worked as an Occupational Therapist at the National Spinal Injuries Unit, Stoke Mandeville Hospital, UK where she commenced her speciality into Spinal Cord Injuries. She began her career in case management, working as an Injury Management Consultant in Australia in 2002 and on her return to the UK, commenced working as a Catastrophic Case Manager with HCML. During her time at HCML, she developed & run their internal training programme for case managers, as well as developing & conducting training for insurers and solicitors.

As the Head of Clinical services, Nicole currently oversees HCML’s Life Changing Injuries team, which includes the management of brain injury, spinal cord injury, amputations, paediatrics and burns. She is also responsible for ensuring implementation & adherence to clinical governance, evidence based best practice to achieve the optimal outcomes whilst maintaining the highest quality in HCML’s case management practices. Her recent focus has been on achieving & measuring great outcomes for customers & clients; including improved Return to Work outcomes & increase Quality of Life outcomes for the injured clients.

Nicole is currently a member of the College of OT, specialist group Work; British Association of Brain Injury Case Managers (BABICM) – member of the business forum; MASIP (multidisciplinary association of spinal injury professionals) and the Case Management Society of the UK (CMSUK), where she is currently a member of the Education Committee as well as a Director of the CMSUK Board.