CMSUK - Promoting public wellbeing
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The Case Management Society UK (CMSUK), is a non-profit association of Case Managers, committed to the delivery of quality case management through standards of best practice while promoting the individual and collective development of case management throughout the United Kingdom.

Taken collectively, the services offered by a professional Case Manager should enhance the quality of life for clients while potentially reducing the total overall cost of disability. Thus, effective case management will directly and positively affect the social, ethical and financial health of the country and its population.


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The role of a Case Manager is to collaborate with clients by assessing, facilitating, planning and advocating for health and social needs on an individual basis. Successful outcomes cannot be achieved without specialised skills and knowledge, such as those exhibited by a Case Manager, throughout the case management process.

definition of case management

A collaborative process which assesses, plans, implements, co-ordinates, monitors and evaluates the options and services required to meet an individuals health, care, educational and employment needs, using communication and available resources to promote quality cost effective outcomes.
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